Penra Hikes is proud to offer reliable shipping worldwide.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- You will receive a confirmation email once your order has been shipped.
- Orders are shipped Monday through Friday, excluding public holidays.
Shipping Fees
- Shipping costs are calculated at checkout based on your delivery location and item weight.
- Occasionally, we may offer free shipping promotions — keep an eye on our homepage or subscribe to our newsletter to stay informed.
Tracking Your Order
- Once your order is shipped, you’ll receive an email with a tracking number.
- You can use this tracking number to monitor your shipment’s progress online.
Delivery Issues
- If your package arrives damaged or you do not receive it within a reasonable time frame, please contact us at [email protected] for assistance.
- We are not responsible for delays caused by courier services, customs, or incorrect shipping addresses provided at checkout.